Privacy Policy
Last updated: May 23, 2026
At Zorvod, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our IPTV services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you register for our service, request a trial, make a purchase, or contact our support team. This information may include:
- Full name
- Email address
- Phone number (including WhatsApp)
- Billing and payment information
- IP address
- Device type and operating system
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our website. This information is used to improve our services and provide a better user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account and subscription
- To process transactions and send related payment confirmations
- To provide customer support and respond to your inquiries
- To send technical notices, updates, and service-related announcements
- To protect our services and prevent fraud or abuse
- To comply with legal obligations
- To improve and optimize our website and services
3. Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, such as payment processors (PayPal, Stripe).
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using SSL/TLS protocols, secure storage of sensitive information, regular security audits, and access controls to limit who can view your personal data.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of marketing communications
- The right to data portability
To exercise any of these rights, please contact our support team via WhatsApp.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated revision date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us through our WhatsApp support channel. Our team is available 24/7 to address your privacy concerns.